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Implementation Specialist

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28/11/2025

 כל הארץ

 Jobgether

**This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Implementation Specialist in EMEA.

**In this role, you will guide new customers through a successful and high-quality implementation journey, ensuring they adopt the platform effectively and achieve fast time-to-value. You will manage end-to-end onboarding projects, act as a trusted partner to stakeholders, and support customers through change management while tailoring solutions to their operational needs. Working closely with cross-functional teams, you will help shape best practices, refine internal processes, and champion a customer-centric mindset throughout all stages of deployment. This is a role for someone who thrives in a thoughtful, detail-oriented, remote-first environment and enjoys solving complex challenges with both technical insight and strong communication skills.

  • Accountabilities
  • Manage and execute full implementation projects for both Mid-Market and Enterprise customers, from scoping to delivery.
  • Build strong customer relationships by proactively guiding stakeholders, aligning expectations, and ensuring transparent communication at each stage.
  • Develop detailed implementation plans, coordinate milestones, and drive accountability across internal and external teams.
  • Lead customers through change management, helping them adopt new workflows and processes smoothly.
  • Apply your technical understanding of complex software solutions to configure setups, troubleshoot issues, and provide expert recommendations.
  • Advise customers on best practices to maximize value and support long-term success.
  • Identify recurring patterns, propose improvements for customer onboarding, and collaborate cross-functionally to enhance product and process efficiency.
  • Represent the customer’s voice internally to ensure solutions remain aligned with their needs and desired outcomes.
  • Requirements
  • Extensive experience managing end-to-end software implementations or onboarding projects for complex or configurable products.
  • Strong project management capabilities, from defining workstreams to delivering on milestones in remote-first environments.
  • Excellent communication skills, with the ability to simplify complex concepts and ask precise clarifying questions.
  • Strong customer-centric mindset, with the ability to build partnerships, maintain engagement, and serve as a trusted advisor.
  • Demonstrated experience supporting change management and guiding customers through new systems and workflows.
  • Solid technical curiosity and aptitude for understanding product intricacies and configuration logic.
  • Strong problem-solving abilities, using data and structured thinking to drive decisions.
  • High attention to detail, strong documentation habits, and a process-oriented approach.
  • Ability to collaborate cross-functionally with Product, Engineering, Success, Sales, and Operations.
  • Adaptability, comfort with evolving environments, and enthusiasm for continuous improvement. Willingness to travel occasionally (<10%) for strategic engagements.* Benefits
  • Competitive compensation:
  • EMEA: €80,000–€100,000
  • UK: £70,000–£85,000
  • Equity opportunities included.
  • Unlimited PTO policy, with four weeks recommended annually.
  • Long 10-year exercise window for stock options.
  • Fully remote work across Europe, the UK, and EMEA regions.
  • Generous equipment, software, and home-office budget to support productivity and comfort.
  • Monthly education budget and additional coverage for conferences with approval.
  • High-quality work environment that prioritizes thoughtful execution over shortcuts.
  • Collaborative, customer-focused culture with direct access to leadership.
  • Opportunity to work with a respected, product-led organization committed to excellence and strong engineering values.
  • Inclusive environment welcoming people from all backgrounds and identities.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.

🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.

📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.

🎯 Based on this analysis, we automatically shortlist the three candidates with the highest match to the role.

🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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