דרושים FinOps בתל אביב

About the Role

We are looking for a FinOps & Customer Success Specialist to help customers maximize the value of our platform, from onboarding through ongoing cloud cost optimization.

Responsibilities

• Manage customer relationships and ensure long-term satisfaction
• Conduct account reviews and identify cloud cost-saving opportunities
• Customize FinOps strategies based on each customer's cloud environment
• Handle customer inquiries and resolve issues in a timely and professional manner
• Collaborate with internal teams to improve product functionality and customer outcomes
• Act as a trusted advisor on cloud financial optimization and cost management

Requirements

• At least 3 years of proven, hands-on experience in FinOps
• Background in economics; a degree in Economics is a strong advantage
• Strong numerical and analytical skills
• Experience in Customer Success, Customer Support, or Customer Service
• Comfortable working with cloud billing data and cost analysis
• Knowledge of AWS and/or Azure - a significant advantage
• Excellent communication and interpersonal skills
• High attention to detail, strong problem-solving abilities, and team-oriented mindset