דרושים Customer Experience Specialist בתל אביב

Are you ready to power the future?

At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide.

Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond.

With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work.

What you’ll be doing:

The role will include driving an excellent customer experience. you will work closely with sales, technical marketing, product support groups, IT, and other cross-functional departments to ensure the right service is delivered, and processes and tools are in place to enhance the customer experience through the service touch points and according to the customer experience policies and SLAs.

Requierments:

• At least 5 year of prior job-related experience in telemarketing OR field sales with a proven track record of consistent revenue growth; career. experience should be in an environment with a structured commission plan – must have.
• Previous sales/ customer service call center experience – must have.
• Proficiency in using MS Office and CRM system – must have.
• Experience in sales of investing’s in the capital market/real estate industry – advantage.

Additional Skills:

• Excellent communication & negotiation skills with a market-oriented approach – must have.
• Able to work comfortably in dynamic environment – must have.
• Ability to work well in time-sensitive situations where customer satisfaction is the ultimate goal – must have.
• Good level in English – must have.
• Additional language – advantage.

SolarEdge recognizes its talented and diverse workforce as a key competitive advantage. Our business success is a reflection of the quality and skill of our people.

SolarEdge is committed to seeking out and retaining the finest human talent to ensure top business growth and performance.