דרושים Data Analyst - Payments & AI במכבים רעות

**Introducing Chargeflow

**Welcome to Chargeflow, where innovation meets expertise. We're not just another startup; we're a dynamic and rapidly expanding company driven by seasoned leaders in the world of fintech and eCommerce. Our passionate team is on a mission to tackle one of the most pressing issues plaguing online businesses today: chargeback fraud. This insidious menace all too often results in substantial losses, both in revenue and profits. Join us on our journey as we revolutionize the fight against chargeback fraud.

**Who We're Looking For - The Dream Maker

**The position is a rare hybrid role combining data analytics, payments expertise, persuasive storytelling, and AI Agents management.

You’ll become a subject-matter expert in payment-disputes and AI+ behavioral decision-making. This will enable you to analyze the full dispute lifecycle, QA and improve AI agent performance, and build compelling evidence defense cases that convince card-issuers to reverse disputes. Over time, you’ll take on full product ownership - from data ingestion to AI calibration - truly making this one of the most futuristic analyst roles in the industry.

Primary Responsibilities

• Master the Domain: Learn card scheme (e.g. Visa) rules & PSP (e.g. PayPal) workflows.
• Analyze & optimize performance across the dispute funnels, identify improvement areas, and increase win rates and recovery rates, as well as create dashboards for monitoring.
• Combine data and dispute rules into persuasive evidence that resonate with human decision-makers.
• Manage the AI agents structure, logic, prompts and optimize outputs and processes in collaboration with Product & Engineering teams.

Secondary Responsibilities

• Support Proof of Concepts for VIP clients, including select customer-facing work.
• Collaborate with the offsite Operations team on manual processes and new data integrations.

Requirements:

What It Takes:

• 1-4 years of experience in data/product analysis or a related role - Must
• High proficiency with SQL - Must, experience with Python as well is an Advantage
• English is a must - You’ll be working with people who do not speak Hebrew
• Very analytical, focused, organized, autodidact, eye for detail, and undeterred by challenges; Can do/ Problem-Solver/ Senior Mentality Approach.
• Strong interpersonal skills with a collaborative mindset. Prepare for cross-functional collaboration with Product, Engineering & Operations.
• Proactive adopter of AI tools

Advantages

• Direct experience with card payment disputes/chargebacks
• Background in FinTech, payments, or fraud prevention

**Our Story

**Chargeflow is a leading force in fintech innovation, tackling the pervasive issue of chargeback fraud that undermines online businesses. Born from a deep passion for technology and a commitment to excel in eCommerce and fintech, we've developed an AI-driven solution aimed at combating the frustrations of credit card disputes. Our diverse expertise in fintech, eCommerce, and technology positions us as a beacon for merchants facing unjust chargebacks, supported by a unique success-based approach. Propelled by nearly $20 million funding round led by OpenView Venture Partners and key fintech investors, Chargeflow has embarked on a product-led growth journey. Today, we represent a tight-knit community of passionate individuals and entrepreneurs, united in our mission to revolutionize eCommerce and fight against chargeback fraud, marking us as pioneers in protecting online business revenues.