דרושים Senior Data Analyst, Courier Operations בתל אביב

**About Wolt

**At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

At Wolt, we’re not just building a delivery platform — we’re building the infrastructure of modern commerce. From restaurants and grocery stores to flower shops and pharmacies, we bring customers what they need, when they need it. Behind the scenes, this vast ecosystem runs on a complex, ever-changing marketplace. That’s where you come in.

We’re looking for a Senior Data Analyst to join our Courier Operations team — a unique playground for analysts who want to see their work directly impact the economy, customer experience, and real people’s lives every single day.

This isn’t just another data job. This is economics in action: understanding how incentives shape behavior, how algorithms and payment models influence the dynamics between couriers, merchants, and customers, and how we can improve every part of the engine that powers Wolt in Israel.

You’ll sit at the intersection of data and operations, working hand-in-hand with local and global teams. You’ll dive into huge, live datasets, launch experiments, fine-tune courier payment models, and help drive decisions that affect the company's bottom line, customer happiness, and courier satisfaction — all in real time.

What you’ll be doing:

• Design and iterate on courier payment models that balance fairness, efficiency, and business performance
• Monitor and optimize core operational KPIs: delivery times, acceptance rates, earnings per hour, and more
• Launch experiments and data-driven initiatives that shape platform behavior and improve decision-making
• Collaborate with operational leaders to connect data insights to real-world change, from business decisions to courier experience
• Create dashboards, alerts, and monitoring tools to track marketplace health
• Work closely with Product, Global Analytics, and local Ops teams to deliver high-impact analytical projects
• Influence the reputation, profitability, and service quality of Wolt in Israel

Why this role is unique:

• It’s hands-on: your analysis turns into live experiments, new models, and daily operational decisions
• It’s impactful: your work touches pricing, incentives, efficiency, service quality, and courier livelihood
• It’s cross-functional: you’ll be the analytical voice in rooms full of operations, product, and strategic leaders
• It’s fast-paced: this is real-time data in a real-world environment — no two days are the same
• It’s human: behind every metric are customers, couriers, and partners. This is data with meaning

Our humble expectations:

• 6+ years of hands-on experience as a data or business analyst
• Strong proficiency in SQL and in Python / R / similar for data analysis
• Experience with BI tools (e.g. Looker, Power BI) and building actionable dashboards
• A deep understanding of marketplace dynamics, incentive systems, or behavioral economics — a big plus
• Creative problem-solver with a proactive mindset and business intuition
• Excellent communication skills – able to translate data into actionable insights for non-technical stakeholders
• Fluent in Hebrew and English
• Thrives in ambiguity, ownership, and real-world problem-solving

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.