דרושים Solution Engineer, Conversational AI בכל הארץ

Help Build the Future of Conversational AI

At boost.ai, we’re redefining how people interact with companies. As a Gartner Magic Quadrant Conversational AI Leader, we empower organizations around the world to deliver next-generation customer experiences through intelligent chat and voice automation.

Our Professional Services team sits at the heart of this mission. We partner with global brands, design cutting-edge voice solutions, and bring real conversational AI to life.

We’re now looking for Solution Engineers to join our growing EMEA and North American PS teams, people who love solving complex technical challenges, thrive in customer-facing environments, and want to shape the future of voice automation.

Why this role matters

You’ll be the technical backbone of our voice-solution delivery efforts. From pre-sales scoping to hands-on implementation, you’ll help customers bring exceptional automated call experiences to life using the Boost.ai platform.

You’ll also play a key role in helping customers adopt Generative AI and enabling them to build powerful, controlled, LLM-enabled workflows that push automation to the next level.

This is an opportunity to have a big impact in a fast-scaling, globally recognized AI company.

What you will do:

Pre-Sales & Scope Definition

• Partner with Account Executives and Pre-Sales Consultants to scope Statements of Work (SOWs) and validate technical feasibility.
• Participate in workshops, discovery sessions, and technical deep dives with prospects and customers.
• Translate customer goals and complex requirements into clear, structured solution approaches.

Technical Delivery & Integration

• Lead the technical delivery of voice automation projects for enterprise customers.
• Configure and optimize speech services (STT/TTS), audio streaming, and telephony components.
• Integrate Boost.ai with CCaaS platforms, CRMs, ticketing systems, and other third-party technologies.
• Build, replicate, and troubleshoot API-based workflows across customer environments.
• Support deployments across channels which will include protocol such as PSTN, SIP and WebRTC.
• Design, build, and optimize Conversational Flows which can include Generative AI technology to enable safe, reliable LLM-powered automation.
• Prototype, test, and validate LLM-driven voice interactions to elevate customer experience while maintaining control and accuracy.

Customer Engagement & Advocacy

• Deliver technical demos and walk-throughs at customer meetings and Boost Camp, our annual tech showcase.
• Work closely with customers to understand their goals and identify opportunities to apply generative and voice automation effectively.
• Share customer success stories, implementation patterns, and technical learnings internally to help strengthen our delivery excellence.

Internal Collaboration & Practice Development

• Serve as a first-line technical escalation point for Professional Services.
• Collaborate with Product, Voice, and Integrations teams to solve complex challenges and influence platform evolution.
• Contribute to best practices and frameworks for building safe, testable, and transparent Generative Actions at scale.
• Help shape the Solution Engineering practice by improving processes, tools, and documentation.

Skills, Experience And Competencies Required

• :3+ years in a technical, customer-facing role such as Solutions Engineer, Technical Consultant, Integration Specialist, Presales Engineer, or similar.
• Experience with CCaaS, voice technology, telephony, speech services, or conversational AI is a plus, but not required.
• Ability to build and maintain workflows that connect multiple systems (APIs, webhooks, integrations).
• Comfortable reading API documentation and translating it into real-world solutions.

Technical curiosity & problem-solving

• A genuine interest in emerging technologies and a habit of self-learning.
• The ability to break down complex technical problems and solve them collaboratively.
• A structured, reliable approach to delivery, and you get things done with quality and clarity.

Personal qualities

• A strong communicator who builds trust with customers and colleagues.
• Inclusive, collaborative, and comfortable working in a diverse global team.
• Thrives in a fast-paced environment where priorities can evolve quickly.
• Motivated by helping customers succeed with modern technology.

Why you’ll love working with us

• Join a global industry leader at the forefront of conversational AI innovation.
• Work with cutting-edge voice and automation technologies deployed across major enterprises.
• Make a real impact, this is a role where your ideas, initiative, and ownership are truly valued.
• Grow your career in a supportive environment with plenty of room to take on new challenges and shape your path.
• Be part of a diverse, talented, and high-energy Professional Services team.

Ready to shape the future of voice automation?

**If this sounds like the opportunity you’ve been waiting for, we’d love to meet you.

**Apply now through the appropriate form and help us create customer experiences the world has never seen before.

Please note:

• During the recruitment process, we interview the appropriate candidates quickly and continuously - until we find the right candidate. We recommend that you submit your application as soon as possible.

**About Boost.ai

**Boost.ai is a software company and developer of the world’s most scalable conversational AI platform for enterprises.

Since our beginnings in 2016, we have gone global with about 160 employees spanning multiple countries. We are headquartered in Stavanger, Norway, with offices in Oslo, Stockholm, Copenhagen, Helsinki, London, and Boston.

The boost.ai platform is trusted by brands and organizations like Santander, Telenor, DNB, Nordea, and many others to help create dynamic and engaging automated experiences, with a focus on delivering superior customer service, boosting sales, and streamlining business operations.

We firmly believe that the success of boost.ai is attributed to our brilliant and dedicated team of individuals who challenge the status quo and take initiative, embodying our people philosophy of rewarding attention, responsibility, and trust. We have a strong and clear commitment to equality, diversity, and inclusion. It is our policy that all eligible persons shall have equal opportunity for employment and advancement in the company on the basis of their ability, qualifications, and aptitude for the work. We welcome all qualified candidates to apply for this position regardless of gender, gender identity, religious beliefs, sexual orientation, age, or disability.

Our employees are encouraged to explore new ideas and are provided with the support and resources to thrive, nurturing, guiding, and challenging them to reach their full potential. Together, with our tech and talent, we are committed to making the world a little easier to live in, creating innovative solutions that positively impact our industry.