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דרושים Systems Analyst בכפר סבא

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Systems Analyst

 נכון לתאריך

 

27/11/2025

 כפר סבא

 PepsiCo

Overview (English)

We’re looking for a Systems Analyst to join our IT Development team that drives Direct-to-Consumer (DTC) digital experiences and supports business processes across the organization. This team is responsible for building and maintaining Shopify stores, customer-facing applications, backend systems, and ensuring smooth day-to-day business operations.

As a Systems Analyst, you’ll be the bridge between business and technology - translating business requirements into technical solutions, supporting ongoing operations, and making sure our platforms and processes run seamlessly.

Responsibilities (English)

  • Requirements Gathering & Analysis
  • Collect, review, and analyze requirements from multiple departments.
  • Ask clarifying questions, identify hidden needs, and validate scope with stakeholders.
  • Review PRDs (Product Requirement Documents) from the Product team.
  • Business Process Maintenance & Support
  • Monitor business process logs and proactively identify issues.
  • Investigate and resolve reported process-related problems.
  • Answer internal stakeholders’ questions about system workflows.
  • Prepare and maintain clear process documentation.
  • Business Process Design
  • Participate in the design and optimization of business processes in areas like ERP,
  • Customer Service (CS), Sales, and E-commerce.
  • Collaborate with stakeholders to align process design with system capabilities.
  • Recommend improvements to streamline workflows and boost efficiency.
  • Translation to Technical Solutions
  • Convert business requirements into technical requirements and solutions.
  • Ensure alignment between product goals, business workflows, and development feasibility.
  • Communicate effectively with developers across backend, frontend, and integrations.
  • System & Data Analysis
  • Run SQL queries and analytics against backend databases to support investigations and reporting.
  • Support integration projects and data flows across APIs, XML, and JSON-based systems.
  • Project & Workflow Management
  • Manage Jira tickets - ensuring tasks are well-defined, prioritized, and tracked.
  • Work with cross-functional teams to ensure smooth delivery.
  • Support new team extensions and setup processes for scaling development.
  • Testing & Quality Assurance
  • Partner with QA teams and developers to validate solutions.
  • Contribute to functional and integration testing.

Qualifications (English)

  • Proven experience as a Systems Analyst, Business Analyst, or similar role in IT development.
  • Hands-on experience in designing and maintaining business processes (ERP, Customer Service, Sales, E-commerce).
  • Strong knowledge of Shopify and e-commerce platforms.
  • Proficiency in SQL for querying and analyzing backend data.
  • Understanding of web development fundamentals: backend, frontend, databases, APIs, XML, JSON.
  • Practical experience with:
  • Zendesk or Salesforce (customer service and CRM processes)
  • Snowflake (data analysis and warehousing)
  • Postman (API testing)
  • QA processes (manual and functional testing)
  • Jira experience for project and workflow management.
  • Excellent communication skills with the ability to translate business needs into technical solutions.
  • Strong problem-solving skills and attention to detail.

Nice-to-Haves:

  • Familiarity with Shopify app development or custom integrations.
  • Background in automation and process optimization.
  • Experience in multi-disciplinary, international teams.

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