דרושים IT & SecOps Specialist בתל אביב

Job Description

We are looking for an IT & SecOps Specialist to join our IT & Security team.
In this role, you will act as the operational engine behind PointFive’s global IT infrastructure-owning logistics, employee experience, SaaS operations, and security operations. This position is ideal for a hands-on builder who loves optimizing workflows, eliminating inefficiencies, and gaining deep experience in SecOps, Compliance, and global IT scaling.

Location: Tel Aviv (Hybrid)
Employment Type: Full-time

Job Requirements

• SecOps & GRC Experience: 1-2 years in Security Operations, with specific experience assisting in Customer Security Questionnaires, Vendor Risk Reviews, or Compliance Audits (SOC2/ISO).

• Experience: 2-4 years of experience in IT Operations or System Administration within a global high-tech startup environment.

• OS Expertise: Deep technical proficiency in managing macOS and Linux environments. You must be comfortable troubleshooting, configuring, and deploying software across these platforms.

• MDM Proficiency: Proven hands-on experience managing fleets via JumpCloud. You should be capable of building policies, running commands, and managing device groups.

• EDR Knowledge: Experience managing endpoint security using CrowdStrike (or similar enterprise EDR solutions), including agent deployment and health monitoring.

• Identity Management: Strong operational experience with Okta and Google Workspace, specifically regarding user lifecycle management and troubleshooting access issues.

• Communication: Fluent English (Written and Verbal) is mandatory. You will be supporting US employees and vendors daily.

**Job Responsibilities

**1. Own the Global IT Logistics (End-to-End)

• Global Asset Lifecycle Management: Oversee the comprehensive hardware lifecycle for employees in Israel and the US. This includes procurement, global shipping/retrieval logistics, and maintaining a 100% accurate asset register that tracks user assignment and security status at all times.

2. Employee Experience & SaaS Ops

• IT Support Focal Point: Serve as the primary Tier 1 and Tier 2 point of contact for all hardware and software inquiries, delivering professional, efficient, and high-quality technical resolution for the global team.

• Onboarding Operations: You will manage the pre-configuration flows so that new hires receive equipment that is instantly ready for productivity, with Wi-Fi, MFA, and core applications (Slack, Zoom, Google Workspace) already deployed.

• SaaS Lifecycle Administration: Manage the full user lifecycle across our core technology stack (Okta, Google Workspace, Slack, Notion, Salesforce, and HiBob). This includes complex provisioning, enforcing role-based access controls, and executing timely de-provisioning to maintain license hygiene and security.

3. Security Operations (SecOps)

• Customer Security Assurance: Accelerate business cycles by assisting the sales team with customer security questionnaires and technical assessments during the sales process.

• Internal App Security Reviews: Evaluate new SaaS tool requests from internal employees. You will conduct security risk assessments on new applications to ensure they meet company standards before approval and implementation.

• Endpoint Defense Operations: actively monitor the health and compliance of our fleet via CrowdStrike (EDR) and JumpCloud (MDM). You will act as the first line of defense, identifying and remediating unpatched or non-compliant endpoints.

4. Infrastructure Scaling

• Network & Site Projects: As the company grows, you will assist in deploying and managing physical network infrastructure (Switches, Access Points, Firewalls) and meeting room multimedia solutions to support our expanding footprint.

Advantage ("Nice to Have")

• Experience with HiBob (HRIS) IT workflows and integrations.

• Basic scripting capabilities (Bash/Zsh) for device automation.

• Experience with Low-Code automations (e.g., Make.com, n8n).

• Ability to work flexible hours to overlap with US business hours.

• Military background in a technical unit.

Who You Are

• Proactive Owner: You demonstrate high accountability. You identify operational gaps—whether in inventory, licensing, or processes—and take the initiative to resolve them without needing micromanagement.

• Methodical & Organized: You rely on structured processes and documentation. You ensure that every asset, license, and access request is logged accurately.

Technologically Evolving: You possess a strong curiosity for the evolving landscape of Cloud Security and Automation.