דרושים Experienced IT Manager בתל אביב

Experienced IT Manager to lead, manage and mainly execute the company’s office IT infrastructure and user services. This role ensures reliable, secure, and efficient IT operations, with a strong emphasis on improving user satisfaction, strengthening cybersecurity, and introducing modern tools and practices. The IT Manager will combine strategic thinking with hands-on technical execution, ensuring IT evolves from reactive firefighting to proactive value creation.

Key Responsibilities

1. IT Infrastructure & Operations

· Manage all corporate IT systems (“blue network”): laptops, Active Directory, Microsoft 365, firewalls, connectivity, and collaboration tools.

· Design and implement IT processes, SLAs, and documentation that users understand and trust.

· Ensure IT performance is reliable, with timely resolution of issues and reduced backlogs.

2. Cybersecurity & Risk Management

· Strengthen IT security posture with firewalls, MFA, antivirus, phishing campaigns, and incident response plans.

· Conduct regular risk assessments, patch management, disaster recovery exercises.

· Promote a culture of security awareness through training and communication.

3. Strategic Planning & Innovation

· Develop a forward-looking IT roadmap (cybersecurity, automation, AI-based tools, and user productivity).

· Assess and introduce new tools and platforms that improve efficiency & collaboration.

· Provide management with IT performance metrics, risks, and improvement proposals.

4. End-User Support & Education

· Deliver responsive, high-quality support to office and remote users.

· Build & promote IT education programs (security awareness, collaboration tools).

· Act as the senior go-to resource for IT knowledge within the company.

5. Vendor & Budget Management

· Manage external IT service providers and vendors effectively.

· Monitor and control IT budgets, ensuring cost-effective solutions.

Required Qualifications

· 5–7 years’ experience in IT administration/management roles.

· Strong knowledge of Microsoft 365, Active Directory, endpoint protection, and enterprise networking.

· Demonstrated ability to design IT processes and drive improvements.

· Experience with IT security frameworks and compliance requirements (GDPR, ISO27001 – a plus).

· Hands-on technical ability combined with strategic vision.

· Excellent communication skills and service-oriented mindset.

Desired Personal Qualities

· Strategic thinker with curiosity about future technologies (cyber, AI, automation).

· Pragmatic doer who rolls up their sleeves.

· Strong organizational and time management skills.

· Able to balance discretion with transparency.

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Type: Full time, On Site