דרושים Group Operations Director בכל הארץ

ABOUT KERTEN HOSPITALITY

Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travelers. The Group’s current pipeline includes projects in numerous countries in the Middle East, Europe, and North Africa region.

ABOUT THE ROLE

KEY RESPONSIBILITIES

• Develop and maintain group-wide operational standards, ensuring consistency, quality, and performance across all properties and projects.
• Oversee operational planning, resource allocation, and execution, providing strategic and hands-on support to property leadership teams.
• Lead cross-functional coordination across operations, finance, people services, brand, and commercial teams to ensure alignment and transparency.
• Supervise and support the full operational lifecycle of projects, from pre-opening and rollout to stabilization and handover.
• Monitor operational performance, KPIs, and guest experience metrics, driving continuous improvement and corrective actions where needed.
• Mentor and support General Managers and senior operational leaders, addressing challenges, resolving conflicts, and fostering collaboration.
• Identify growth and optimization opportunities by analysing market trends, operational performance, and guest needs.
• Represent the group in dealings with owners, partners, and key stakeholders, building strong and trusted relationships.
• Champion people-first leadership, sustainability, and community engagement initiatives across the portfolio.

EXPERIENCE & SKILLS

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field
• 5–7+ years in senior leadership roles (Director of Operations, Area / Regional Director, or multi-property General Manager level) in KSA is a plus
• Strong strategic, operational, and financial acumen, with the ability to analyse KPIs, budgets, and performance reports.
• Excellent communication and stakeholder management skills, including experience working with owners, partners, and corporate teams.
• Demonstrated ability to lead complex operations, pre-openings, and transformation initiatives within defined timelines and budgets.
• Comfortable working in fast-paced, multi-cultural environments and managing change across the organization.
• Willingness to travel to support properties, projects, and key stakeholder engagements.
• Excellent command of Arabic and English (written and spoken)

JOINING OUR TEAM MEANS

• Competitive Compensation: A rewarding package tailored to your experience.
• Career Growth: Opportunities for advancement within our dynamic organisation.
• Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.
• Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.