דרושים CUSTOMER MANAGEMENT COORDINATOR בתל אביב
נכון לתאריך
01/01/2026
תל אביב
WAXMAN GROUP
- Waxman Group is hiring a Customer Management Coordinator for a new and meaningful role within the organization. This is a cross-functional and strategic position, responsible for leading the company’s customer management domain from a process, managerial, and business perspective, with a strong focus on strategic customers. This role has a direct impact on how the company works with its customers and on positioning Waxman Group as a true business partner.
Responsibilities
- Design and implement a customer management model and a consistent working standard throughout the project lifecycle
- Work cross-functionally with senior management, division managers, and project managers
- Collect, analyze, and present customer-related insights and data
- Lead initiatives to improve customer experience and satisfaction
- Conduct customer satisfaction surveys
- Operate and manage the customer application
- Measure, monitor, and drive continuous improvement processes in customer management
Requirements
- Strong analytical skills and a systems-thinking approach
- Ability to lead cross-functional processes and work independently
- Excellent interpersonal and communication skills with a strong service- and business-oriented mindset
- Previous experience in customer management, process management, or cross-functional roles – a significant advantage
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