דרושים Strategic Key Account Manager בכל הארץ

Strategic Key Account Manager – Trusted Advisor with Strong Upsell & Business Development Acumen

Zalaris – Empowering People. Delivering Solutions.

Do you thrive in complex global environments, build lasting executive-level relationships, and naturally uncover new value for customers? Zalaris is hiring Strategic Key Account Managers who combine exceptional customer leadership with a challenger-sales mindset to drive growth across our multinational HR & Payroll Managed Services portfolio.

Location & Market Focus

We offer flexible locations across Europe, and we are primarily seeking candidates with strong market knowledge from either the Nordics, DACH, or UKI.

Deep expertise in one of these regions is sufficient, but you must be:

• Internationally fluent, comfortable operating across cultures and geographies
• Fluent in English and the local language of your primary market (Nordic language, German, or English for UKI)

Your Mission and Role

As Strategic KAM at Zalaris you take full accountability for the customer journey — from contract handover to renewal and expansion. You operate as trusted advisors, guiding HR leaders across Europe and beyond, ensuring seamless service delivery, and proactively identifying opportunities for improvement, innovation, and upsell.

You will lead our governance model with confidence, navigate a dynamic matrix organization, and collaborate closely with Service Delivery, HR specialists, consultants, and executive sponsors to secure outstanding customer experience and sustained business growth.

Your Responsibilities

• Own key customer relationships, contracts, P&Ls, and strategic account plans.
• Drive renewals, upsell, cross-sale and expansion into new markets and services.
• Facilitate tactical & strategic governance meetings, ensuring clarity, alignment & execution.
• Act as single points of contact for strategic customers — advising, challenging and inspiring improvement.
• Identify root causes, improvement opportunities and business cases that create measurable value.
• Lead opportunity development and manage the commercial pipeline.
• Champion customer success internally and navigate the matrix organization to deliver results.

Your Experience and Skills

• Proven experience as strategic account managers in complex, global environments.
• Strong commercial mindset with demonstrated success in upsell, renewals, and business development.
• Understanding of HRM, including Payroll, Time & Attendance, Workforce Management, Travel & Expense, and HCM platforms (Workday, SuccessFactors, Oracle).
• Experience with Managed Services / Outsourcing — ideally multi-country.
• Ability to engage confidently with senior HR stakeholders (CHRO level).
• Analytical and advisory skills — able to build business cases and challenge customer thinking.
• Excellent communication and facilitation skills; comfortable leading governance forums.
• A proactive, entrepreneurial “can-do” attitude and strong accountability for customer success.
• Bonus: Backgrounds from top tier management consulting with strong PowerPoint, Excel, CRM, Power BI & AI tool proficiency.

Why Zalaris?

• Join a fast-growing, entrepreneurial company shaping the future of HR & Payroll services across Europe.
• Work with major global brands delivering high-impact solutions.
• Influence strategic decision-making at the customer’s highest levels.
• Experience a culture built on trust, innovation, accountability, and collaboration.

If you want to make a difference, grow with your customers, and help transform HR in global organizations — we want to hear from you.

Apply now and become the trusted advisors our customers rely on.