דרושים Commercial Operations Director במרכז

The Commercial Operations Director plays an integral role in ensuring the smooth operation of business activities, focusing on optimizing efficiency and driving revenue growth.

This position involves overseeing various aspects of commercial operations, including sales processes, marketing strategies, and customer service initiatives. By closely monitoring market trends and analysing performance metrics, the Commercial Operations Director develops and implements strategies to enhance productivity, improve customer satisfaction, and achieve financial objectives.

Collaboration with different departments is essential to align operational practices with the company’s goals, making this role central to maintaining the organization’s competitive edge in the market.

Please note - This is a Hybrid role that can be based out of either Paris, France or Wilmslow, UK.

Responsibilities:

• Responsible for ensuring the efficiency and effectiveness of commercial operations strategies for the EMEA Region
• Performs funnel management, measures activity and compliance, and monitors forecasting performance.
• Responsible for managing the sales forecasting process.
• Develops, maintains, and reports Key Performance Indicators (KPIs) related to Sales and Commercial Operations
• Works to connect field marketing to global marketing by assisting in win/loss information, competitive intelligence, and customer segmentation.
• Implements sales strategies by driving Key projects and strategic initiatives of the region.
• Responsible for managing the details of the sales process, and reports on sales and commercial operations.
• Collaborates closely with finance team to produce monthly sales reporting and develop new reporting such as a global gap analysis.
• Coordinates and maintains regular EMEA Sales Business Reviews.
• Collaborates with all global and regional stakeholder on a variety of projects and initiatives to improve Sales, Customer Support, and internal processes.

Qualifications/Experience Required:

• Typically holds a Bachelor’s Degree, with common majors including Business Administration, Marketing, or Finance. Some may have pursued post-baccalaureate certificates, enhancing their expertise in areas like project management or strategic planning. High school diploma holders often complement their education with college courses in business law, economics, or management to solidify their foundational knowledge. This educational background equips with critical thinking, analytical, and leadership skills necessary for the role.
• A background rich in hands-on international experience within the commercial sector. A history of progressively responsible roles, demonstrating capability in managing operations, sales, and team leadership. On-the-job training plays a crucial role, as does participation in industry-specific training programs that hone skills in strategic planning, financial management, and customer relations. Successful candidates usually have a blend of direct operational experience and formal training programs that have prepared them to tackle the challenges of managing commercial operations effectively.